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“Update“ customer magazine

Hot-off-the-press information for Sympany policyholders

With our newsletter you get the latest information on insurance policies, premiums and Sympany four times a year.

September 2025 issue

This and further information can be found in the current newsletter:

Top of the list in customer satisfaction

Bonus seal in English: Top mark of 5.4 in the Services Division

We have been there for our policyholders for 111 years. This experience pays off, and top ratings in numerous surveys confirm our excellent service.

Our goal? Constantly improving

The Sympany Customer Advisory Council, consisting of several people of different ages and genders

Who is helping us? The Sympany Customer Advisory Council. You can find out more about its duties and how we work together in the explanatory video.

“Poverty in Switzerland is often invisible”

Martina Saner der Winterhilfe Basel-Stadt am Sympany Stiftungstag 2025

Poverty can make you ill, and illness can make you poor. Are there ways out of health and social inequality? That was the theme of this year’s Sympany Foundation Day with Winterhilfe Basel-Stadt.