“Update“ customer magazine
Hot-off-the-press information for Sympany policyholders
With our newsletter you get the latest information on insurance policies, premiums and Sympany four times a year.
December 2025 issue
This and further information can be found in the current newsletter:
New doctor’s invoice from 2026
The new Tardoc tariff structures and outpatient flat rates will be introduced in the new year. As a result, medical bills will be presented in a new, clearer format from 2026. On our website, you will find out exactly what is changing and what you should bear in mind when submitting these new bills.
Useful information for the new year
With the new year come some adjustments and changes to your health insurance. Here you can find all the important information and our opening hours during the holidays.
Explainer video: Making changes in mySympany
Address, accident cover or deductible - you can change this and much more yourself in mySympany. Find out where you can find these services and how to do it here.
Save with generics
Many medications are also available as low-cost generics – with the same effect. Find out if there is an alternative for your medicine in just a few clicks.
