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“Update“ customer magazine

Hot-off-the-press information for Sympany policyholders

With our newsletter you get the latest information on insurance policies, premiums and Sympany four times a year.

March 2025 issue

This and further information can be found in the current newsletter:

Sick – what now?

Doctor on the phone

At the beginning of the year, a major flu epidemic swept through Switzerland and everyone sneezed and coughed. Doctors’ surgeries were full. Did you get it too and did you have to see a doctor? That’s when many people ask themselves, which doctor can I go to? What kind of basic insurance do I have exactly?

Checking doctors’ bills made easy

Ein Mann sitzt mit dem Smartphone in der Hand vor seinem aufgeklappten Laptop

Incorrect doctor’s bills cause unnecessary health costs. Find out what you need to look out for when checking the bills. 

Managing medical consultations well

Eine Ärztin mit weinrotem Kittel und Stethoskop um den Hals führt ein Gespräch mit einem Patienten, der von hinten gezeigt wird

Good communication with doctors is important in order to receive the best possible treatment. Here you will find practical tips on how to optimally prepare for the meetings.

To hospital by ambulance: What does the insurance cover?

When the ambulance arrives, it can get expensive quickly. Basic insurance only covers part of the costs. If you want to play it safe, you need supplementary insurance.

Premium calculator health insurance