Services

Change your personal data
Name, address, phone or e-mail

Change your payment information
Account number, payment options and frequency

Switch your medical centre
casamed family doctor and casamed hmo

Change your franchise
Reduce or increase

Change your accident cover
Include or exclude accident from your basic insurance

Report an accident or claim
Personal, dental, vehicle or household contents accident

Switch your insurance model
Choose a different basic insurance

Submit invoices
This is how it works

Split your insurance policies

Find a partner pharmacy
casamed pharm (in German)

Find a therapist or a method
Alternative medicine

Find a psychotherapist (Psyfinder)
covered by basic insurance

Skin check
Assess skin problems online

Medical advice around the clock
Medgate and other contact points

24-hour emergency helpline
In case of illness or accident abroad

Sports contribution
Recognised types of sport, fitness centres, courses – and cost coverage

Treatment in Germany
Cross-border co-operation BS/BL and Lörrach

Health tips
Migraines, nutrition, sun allergy…

General terms and conditions of insurance (GTC)

Applications and PDF forms
E.g. power of attorney, direct debit

Brochures
On products and for parents-to-be

Overview of benefits
What does Sympany pay?

Lists
E.g. alternative therapies, hospital lists, lidos