Change my franchise
If you make use of medical services, you must also contribute to the costs – according to law. Part of the cost contribution is the franchise. Insured persons resident in Switzerland can determine the amount themselves. With a higher franchise, you will pay lower premiums.
Questions and answers
The franchise can be altered as of 1 January of each year. The deadlines are:
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Do you wish to reduce your franchise? Your request must reach us before the last working day of November.
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Do you wish to increase your franchise? You have until the last working day of the year to send us your request.
Choose a franchise that you can easily pay at any time together with the deductible. You can choose from the following franchise options:
| Adults | Children |
|
300 |
0 |
Are you looking for more information on cost contribution and franchise? You can find this on the page Cost contribution >
Have you lost your access to mySympany? You can find your customer number on your policy or your insurance card. You can reset your password here. In the meantime, you can change your franchise using the form.