Company

The group of companies under the umbrella of the Sympany Foundation comprises Sympany Holding AG and its subsidiaries.

Sympany publishes the main principles of its business. This creates transparency for all stakeholders, such as customers, partners and the public. With its Corporate Governance information, Sympany also complies with regulatory requirements on the disclosure of information in the Annual Report.

Sympany has around 298,000 private customers, some 247,300 of whom have basic insurance cover, all of them served by 619 employees.

Healthcare costs continued to rise in Switzerland in 2023, which also had an impact on Sympany’s business. The company closed 2023 with a loss of CHF 58.2 million since the tightly calculated premiums were unable to cushion the high inflation. As the high equity base shows, Sympany remains in a good financial position. It was able to maintain strong customer growth in 2023 and once again achieve excellent satisfaction scores in independent customer surveys.

The history of Sympany and its predecessor ÖKK, founded in Basel 100 years ago, has been an eventful one, marked by change, dynamism and challenges, by tradition and by innovation.

Sympany is the only Swiss health insurer with a Customer Advisory Council. It evaluates suggestions on document layout, gives feedback on the comprehensibility of information letters or contributes own new ideas