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Customer satisfaction: Sympany takes the top spot

Sympany customers are the most satisfied. This is shown by surveys conducted by bonus.ch and SIQT. Our policyholders are highly satisfied with Sympany's service.

  • Cost overview for the tax return
    How to find your tax statement

  • Change data
    Change your address, phone number or E-mail

  • Invoices
    Paying and submitting invoices

  • Accident or claim?
    Report accidents or make a claim online easily

  • Cost-saving tips and discounts
    Savings on premiums and medicines

  • Switch insurance model
    How to alter your health insurance cover

  • Request for advice
    Our sales team would be happy to advise you over the phone or in person

  • FAQ
    Answers and tips at a glance

Sympany, more than just a health insurer

At Sympany, you will also find the right insurance solution for your vehicle, your household contents and your business.

Relevant now

Information about premiums in 2025

Premiums in Switzerland will rise by an average of 6% next year. This is due to rising healthcare costs. But individual factors also influence premiums, for example changes in age groups. Here you can find all the information and tips on how to save.

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Change franchise and more: the new services in mySympany

Change your deductible with just a few clicks? This will be available in mySympany from October – as will changing your doctor’s practice or changing your accident cover. This allows you to solve many issues relating to your basic insurance yourself.

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bonus.ch and SIQT: 1st place for Sympany

Sympany received top marks in two surveys: bonus.ch assessed the satisfaction of our customers, SIQT our tariffs, our premiums and our service. We are delighted with these great results and would like to thank our policyholders!

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Premium calculator health insurance